Magicycle E-Bikes Review (2023)

This was the worst experience ever. The bike came damaged and in poor mechanical condition. I wanted to return it but was told I had to pay a $400 restocking fee, on top of shipping costs. The accessories were cheap, not as described and took a month to receive from China. The customer service experience was awful. The bike itself is ugly from all of the welds and horrible design. Do not buy!!! It’s a waste of time and money.

Just bought one of these. I’m a girl who hasn’t put a bike together before. First of all, a lot of the free stuff was missing. I don’t really care about that. Then, different videos leave out different things. I spent 2 hours trying to put the tire on, not knowing there’s a piece you have to remove first. That’s not in the instructions. I also called them for assistance; they never responded. I don’t recommend for customer service.

The Step-Thru Cruiser is really fun to ride and offers excellent climbing ability. Riding up steep hills is no problem and the midnight blue color looks really sharp. Love my Cruiser!

I’m really happy with my Magicycle cruiser. I did a lot of research before I bought it and found that with all the included accessories, it was the best value for my money. The frame is solid and well made–if a bit heavy at 76 lb–but without the battery I can carry it around on my bike rack (max weight 70 lb) without any issues. It’s well balanced, so on relatively flat terrain it rides like any other ordinary bike. The display is easy to read in all light conditions, and has a lot of options for customizing your levels of assist and other features. I live in a hilly canyon area, and with some vigorous pedaling I can get up some pretty steep hills without maxing out the pedal assist. At 750 watts/53 volts, it is one of the more powerful street-legal bikes around, and the battery life is good, especially if you don’t use it all the time. The other day I rode for 53 miles on a mix of hills and flat terrain, and only used half of my available battery. The Tektro brakes are adequate for my riding style, although some folks switch them out for hydraulics. The integrated brake light is a great feature, (although I did add a couple of Blitzu blinkers for a bit more visibility), and the front suspension softens out the ride pretty well off-road or on bumpy streets. I’d definitely recommend this bike!