VELOWAVE Electric Bikes Review (2023): Affordable E-Bike Range

A growing electric bike startup with affordable pricing, solid build quality, and brand-name components...

VELOWAVE Electric Bikes

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Founded by a group of outdoor enthusiasts, VELOWAVE is an up-and-coming electric bike company that’s putting out well-equipped e-bikes at very affordable price points. Featuring brand-name components such as Shimano drivetrains, Samsung and LG batteries, BAFANG rear hub motors, and Kenda tires, VELOWAVE’s bikes pack a lot of value and are an excellent option for riders in search of the biggest bang for their buck.

VELOWAVE e-bikes all offer pretty decent specifications for the money and are fun to ride in both pedal-assist and throttle-only mode. The brand’s 2023 lineup consists of 6 models and provides riders with a nice range of options, including fat tire bikes, an urban commuter, and an electric MTB model. The brand’s e-bikes arrive neatly packed and mostly assembled, and detailed, step-by-step videos are provided to make the assembly process painless.

Whether you’re interested in a fat tire electric bike or eMTB, VELOWAVE’s e-bikes are a great way to enjoy the outdoors or your daily commute. With comfortable saddles, powerful motors, corrosion-resistant aluminum alloy frames, rear racks, and SHIMANO drivetrains, these bikes offer a lot of bang for the buck.

In this review of the VELOWAVE lineup, we’ll compare the specs of each model, explain the company’s warranty and return policy, rate the responsiveness of their customer support department, and more.

COMPANY DETAILS

COMPANY VELOWAVE
HEADQUARTERS Hong Kong
PRODUCTS Electric bikes, accessories
MODELS 6
WARRANTY 1-year
REVIEW CONTENTS
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    COMMUNITY RATING

    1.0
    Rated 1.0 out of 5
    1.0 out of 5 stars (based on 1 review)
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    Terrible100%

    PHOTOS

    VELOWAVE E-Bike Comparison Chart

    BIKE TOP SPEED WEIGHT RANGE
    RANGER FMTB3 28+ mph 75 lbs 40+ miles
    GHOST 500 25 mph 57 lbs 35+ miles
    GRACE 15 mph 80 lbs 60 miles
    PRADO S 24 mph 77 lbs 65+ miles
    ROVER 28 mph 75 lbs 50+ miles
    PONY 15 mph 79 lbs 45 miles

    VELOWAVE Electric Bike Reviews

    RANGER FMTB3

    The brand's top-of-the-line electric bike, the VELOWAVE RANGER FMTB3 is a fat tire mountain bike that's capable of handling whatever you can throw at it. Powered by a 48V 15Ah LG battery and a 750W Bafang motor, this powerful off-road hill climber can tackle even the toughest of trails...

    VELOWAVE GHOST MTB3

    GHOST 500

    A rugged electric mountain bike, the VELOWAVE GHOST 500 is a comfortable e-bike for quick trips and trail-riding adventures. The GHOST features a SHIMANO 7-speed shifter, mechanical disc brakes, front suspension fork, 500W motor, 6061 aluminum frame, and LCD display...

    VELOWAVE Grace

    GRACE

    An impressive high-performance ride that's perfect for off-road adventures, the VELOWAVE GRACE comes with a comfortable step-through frame, powerful 750W BAFANG geared hub motor (1000W peak, 80Nm of torque), 48V 20Ah battery (960Wh), hydraulic brakes, and a hydraulic suspension fork...

    VELOWAVE PRADO S

    PRADO S

    A new addition to the company's e-bike lineup in 2022, the VELOWAVE PRADO S is a versatile, fat tire bike that's powered by a 750W motor and 48V 15Ah LG battery. Available in three colors, this fat bike comes with a rear rack and front suspension for smooth riding on rough terrain...

    VELOWAVE ROVER

    ROVER

    A fat tire, all-terrain ride that's perfect for senior citizens and riders with limited mobility, the VELOWAVE ROVER features a step-through design for easy mounting and dismounting, BAFANG 750W rear hub motor, and 48V 15Ah LG battery that's integrated neatly into the bike's frame...

    PONY

    Equipped with a handsome step-thru frame, hydraulic disc brakes, 48V 15Ah lithium-ion battery, and 750W BAFANG rear hub motor, the VELOWAVE PONY comes dialed in for maximum fun. An easy-to-ride bike, the PONY offers the ultimate in comfort, stability, and all-terrain ability...

    Location of VELOWAVE Headquarters

    Warranty & Customer Service

    VELOWAVE electric bikes are covered by a 14-day, money-back guarantee and a 1-year warranty which covers all electronic parts and manufacturing defects. Additionally, items such as brake pads, chains, and tires that are not covered by VELOWAVE’s warranty may be replaced on a case-by-case basis within the first 6 months.

    VELOWAVE offers several different contact options for customer service, including phone, email, a contact form on their website, and a chatbot. Keep in mind that this brand is headquartered in Hong Kong, so there will be a slight delay in terms of response times due to the time difference experienced by many customers. As part of our electric bike company review process, we test the responsiveness of each brand’s support department and VELOWAVE promptly sent us a same-day response to our customer service inquiry…

    VELOWAVE Customer Support Test

    Optional Accessories and Add-ons

    In addition to VELOWAVE’s range of electric bikes, the company also sells a growing range of accessories that are compatible with each one of its e-bike models. Included in their catalog are replacement parts, rack and fender kits, pedals, thumb throttles, headlights, batteries, gear shifters, tires, saddles, and more.

    Reviews From our Community

    Horrible…

    Rated 1.0 out of 5
    September 13, 2022

    Velowave Customer Service is HORRIBLE!!! Promised to send parts NEVER DID. Ghosting me for 4 months. They ARE THE WORST!!!!!!!!!!!!!!!!!!

    Dan Ruzicka

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    FAQs

    VELOWAVE's electric bikes are manufactured in China.

    To keep shipping costs low, some assembly is required. VELOWAVE does a good job of supporting its customers during the at-home assembly process with a detailed instruction manual, videos, and support.

    The RANGER is powered by a 750W BAFANG geared motor and has a top speed of around 28 mph (with pedal assist) and 20 mph in throttle-only mode.

    It takes approximately 8 hours to fully charge a VELOWAVE battery.

    VELOWAVE electric bikes come with an IP65 rating, which means they're protected against dust, debris, and low-pressure water jets.

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