Revibikes Electric Bikes Review (2023)

The Revi Cheetah is a real fun bike, but the company is horrible and does not stand up to their warranty. This year they extended their warranty to two years, but the double of 0 is still zero.

First, it is not worth buying the extra pannier bags. They are made of the plastic nylon material they use to make those free backpacks with the drawstrings they hand out for promotional purposes. All the corners rip on them. Also, the metal toggles on the straps fall off.

Also, they suffer the rampant problem in the bike industry. They only give you one coat of paint without a clear gloss or protective coat above it. Needless to say, if you look at the bike wrong, it scratches.

The bike also came with a 1/16th of an inch gash in the fake leather faux gas tank that covers the battery. Plus, the material covering the battery cover was not stretched properly before it was glued on. Also, the grill that comes with the extra package, the supports came bent.

The first good fall I had on the bike, the crank bent. Plus, the paint on both cranks rubs off from your foot.

In time, it gets slower and harder to pedal. Either the grease is not rated for a New England weather, the bottom bracket is going, or the fact the rotor bends under normal use. Then, when you go to change the rotor, the bolts fall somewhere in between a T20 and a T25, so they strip within a half turn each. So the rotor becomes a permanent fixture unless you just go ahead and buy a new rim and motor. I did get to bend the rotor so it only rubs against the pads once per rotation. Plus, the battery loses 10 miles in duration in the winter.

For support, the support email does not work. There are a few phone numbers on the contact page, but you have to go through a couple of them before someone gives you a call back. The person I finally talked to sounded like a private salesman, a private contractor of sorts who would have no connection to honor a warranty for a bike he didn’t personally sell. I remember Cannondale in the 90’s when I couldn’t afford them was top-notch, though recently, when I could, I made the mistake of buying one without knowing the company had been sold and stripped twice before my purchase. Maybe Civic Bikes was a good company (its prior name), but not Revi. Finally, I found a working email (info@revibikes.com) but the response was pitiful and avoidant.

All in all, I have fun with the bike. Though with the Pro-Max parts and lack of honor in the warranty, I can’t say it is a $3,000 bike. You would be better off with one of the better rated $1,000 bikes. I guess the aesthetic quality of the bike is worth the extra $2,000. If you buy one, just figure on buying upgrades, having the bike repainted, buying some good leather saddle bags, and taking the warranty on the chin.