Heybike Electric Bikes Review (2023): Affordable E-Bike Range

A young electric bike company with a versatile lineup of well-equipped e-bikes, Heybike is quickly making a name for itself in the industry...

Heybike Electric Bikes



Founded in 2021, Heybike is a new electric bike startup that is quickly making a name for itself in the growing PEV industry. With a versatile lineup of well-equipped e-bikes, Heybike offers something for a variety of riders — whether you’re looking to tackle the trails or just want a fun city cruiser, you’ll find a Heybike e-bike that will suit your riding style and interests.

For 2023, Heybike’s range consists of foldable e-bikes, fat tire models, and urban commuters. Heybike’s rides come fitted with front suspension forks, rear racks, mechanical and hydraulic disc brakes, LED headlights, high-capacity batteries, and powerful rear hub motors.

All of Heybike’s electric bicycles are backed by a 1-year warranty which covers manufacturer defects. Additionally, the brand has a generous 30-day money-back guarantee for added peace of mind.

In this Heybike review, we’ll take a look at each one of the company’s models, the included warranty coverage, currently active promotions and coupon codes, and more.


PRODUCTS Electric bikes
GUARANTEE 30-day money-back
PRICING Click here to check prices
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    2.9 out of 5 stars (based on 10 reviews)
    Very good20%


    Heybike E-bikes Comparison Chart

    Brawn 78 lbs 400 lbs 65 miles Click Here
    Cityrun 62 lbs 350 lbs 55 miles Click Here
    Sola 51 lbs 300 lbs 45 miles Click Here
    Cityscape 58 lbs 264 lbs 40 miles Click Here
    Mars 66 lbs 330 lbs 48 miles Click Here
    Tyson 77 lbs 400 lbs 55 miles Click Here
    Ranger 71 lbs 330 lbs 48 miles Click Here
    Explore 77 lbs 330 lbs 70 miles Click Here
    Race Max 58 lbs 264 lbs 40 miles Click Here

    Heybike Electric Bike Reviews

    Heybike Brawn


    Well-equipped with a powerful 750W rear hub motor, removable 48V 18Ah battery, and hydraulic disc brakes, the Class 3 Heybike Brawn is a fat tire mountain bike designed to deliver a fun all-terrain experience. Heybike's newest model, the Brawn can deliver up to 65 miles of range...


    Heybike Cityrun


    A fully-loaded step-through commuter that's built for city streets, the Heybike Cityrun is a stylish ride that's sure to turn heads wherever it's ridden. The Cityrun features a rear rack for hauling supplies, front and rear fenders, a 500W rear wheel hub motor, and a 48V 15Ah battery...



    A stylish class 2 e-bike that is perfect for first-time electric bike owners, the Heybike Sola is powered by a 500-watt rear hub motor and a 48V 12Ah lithium-ion battery that packs 45 miles of range on a single charge. With a top speed of 20 mph, the Sola is ideal for riders who are 5'4" to 6'5"...


    Heybike Cityscape


    The Heybike Cityscape is an entry-level city cruiser that's well-equipped and priced affordably. Packing a 350W motor, 36V 10Ah removable battery, and mechanical disc brakes, the Cityscape has a 40-mile range and is a great choice for the rider who is looking for a fun cruiser or first e-bike...



    The Heybike Mars is a rugged, foldable e-bike that's perfect for navigating dirt roads and adventuring on off-road trails. Designed for easy portability and storage, this rugged fat tire electric bike features a folding frame and handlebars, and it's powered by a 48V 12.5Ah battery and 500W brushless motor...

    Price | Review

    Heybike Tyson


    The brand's newest fat tire folder, the Heybike Tyson features a beautifully crafted one-piece magnesium alloy frame, heavy-duty rear rack, front and rear fenders, and hydraulic brakes. A Class 2 ride, the Tyson is powered by a 750W rear hub motor and a 720Wh battery...


    Heybike Ranger


    Heybike's Ranger is an easy-to-mount and dismount step-through model that folds for easy storage and transport. With its 48V 15Ah battery, 500W motor, and 20" x 4" fat tires, the Ranger delivers a comfortable ride and is capable of cruising up to 48 miles on a single charge...


    Heybike Explore


    The versatile Heybike Explore is a practical step-through e-bike that can handle everything from city streets to off-road trails. Powered by a 750W motor and removable 48V 20Ah battery, the Explore has 5 pedal assist levels (PAS), a twist grip throttle, front and rear lights, and offers up to 70 miles of range...


    Heybike Race

    Race Max

    Featuring a more powerful 500W motor than the Race Plus, Heybike's Race Max packs additional punch for navigating city streets and tackling hilly climbs. The Race Max comes equipped with a 7-speed SHIMANO drivetrain, 48V 12.5Ah battery, upgraded full-color display, and front suspension...


    Heybike Coupon Code and Promos

    Location of Heybike Headquarters

    Warranty & Customer Service

    Compared to other electric bike startups, Heyride really over delivers in terms of standing behind its e-bikes. All Heyride models are backed by a 1-year warranty which covers you in the event of a manufacturing defect. Additionally, Heyride provides a 30-day money-back guarantee for added peace of mind.

    In terms of contact options, Heybike can be reached via its toll-free phone number, website contact form, and email. There’s also a helpful Facebook group which is a nice resource for troubleshooting, mods, and more.

    Lastly, part of the Recharged Rides‘ review process is testing the responsiveness of each brand’s customer support, and Flora over at Heybike responded to our emailed inquiry within 12 hours…

    Heybike Customer Support Rating

    Optional Accessories and Add-ons

    Heybike also sells a range of e-bike accessories, replacement parts, and merch. From cargo racks to battery chargers, you’ll find a nice selection of gear at the company’s online store.

    Reviews From our Community

    We like these…

    November 1, 2023

    We have 2 Cityrun Heybikes. They are great for riding! I’m surprised at the low ratings I’ve seen? We ride an average of 25 miles a trip, at parks, paved trails, in and around town. I see over 20mph at times depending on charge level. The gears are smooth. The bikes are comfortable. Easy to program. Has an app and follow me app map. Front suspension is quite helpful with road conditions. I took mine to a professional bike shop and had them dialed in, and that really made a difference as well. We’ve ridden eBikes in The Netherlands, Portugal and US. We like these Heybikes!

    John Modlin

    Got an error…

    September 13, 2023

    I loved my bike 2hen I first got it but when I got an error 21 message and no help as to where to begin repairs, I made a vow to not buy another bike from Heybike. They don’t seem to have any record of my buying my cityscape and seems like possible replacement parts are not available to buy so can’t even try to fix my bike shops around me won’t work on it due to their not carrying the brand so what to do I give the customer service a F-

    Robert Swain

    Not happy…

    June 15, 2023

    Nice looking bike that came with stripped threads in stem; sent replacement; display is malfunctioning and I get no answer. It looks good, just have had it two weeks and still can’t ride… might want to look at more established companies as these folks seem inconsistent in build quality and customer service — not happy at all.


    Great bike…

    June 15, 2023

    I love my Heybike and once I learned how to ride it I was good. Just one comment. Please show older people riding them and explain that if you are under 5’3”. It is too tall. I am 5’4” and the seat is as low as I can get. I have a Ranger but I love the step through. Great bike to ride and I am almost 70.

    Roz Perry

    Would indeed recommend it…

    February 20, 2023

    The Heybike Mars, I feel, is sharp looking, well designed, and built. It arrived well packaged and took me less than 20 minutes to unbox and have completely set up. It comes with all the tools needed to do the setup.

    Though it weighs in at 66 pounds, I found that I could fold it in half and manage to fit it into my Geo Metro trunk without too much of a problem.

    I have changed the number of PAS (pedal assist) settings from 0-3 to 0-5 to suit my riding style. The Heybike Mars is comfortable to ride with the front suspension forks and the suspension seat post coupled with the big 4 inch fat tires. I rode 80 miles on it in a mere 10 days.

    For those that complained about no serial number and not being able to insure the bike. The serial number is located on the bottom of the peddle shaft housing. You need to turn the bike upside down to read the serial number which is stamped into the metal frame. The insurance for full replacement value was under $125 for a year’s coverage.

    On the two occasions, I needed to contact customer service, not related to any eBike issue. I had a response within 24 hours via email. Except on the weekend. Overall, I found their customer service pleasant and helpful.

    I am pleased with my HeyBike Mars and would indeed recommend it to anyone that wants an affordable, rugged, and reliable eBike. The HeyBike Mars should provide many hours of fun riding and even some good exercise, too.

    David Moore

    Don’t buy…

    February 12, 2023

    Bought a CityRun in Oct 2022. Front fork tower kept coming loose. Finally had to bring it to a dealer 2 hrs from my home. Problems with rear hydraulic brake. Bleeding it multiple times, including by the repair shop. Still have issues. But worst experience with this company is their customer service. It does not exist. Email only. Multiple days / weeks to get a response from someone named Celia who says a technician will follow up. Never happened. Don’t buy Heybike.

    Jules Schneider


    January 10, 2023

    This is a very well-made ebike, at a reasonable price.

    Joseph Scoccimaro

    Return policy…

    January 10, 2023

    Pay close attention to their return policy. It is high and unreasonable. You will be charged $200/bike even if you don’t accept the delivery. Any part you need has very high shipping charges. The bikes might be good. We don’t know because we realized in time.


    No serial numbers…

    January 6, 2023

    I purchased two Hey Bike Mars for Christmas and both bikes are missing the serial numbers. It looks like parts were substituted and welded to fit the handle bars on both bikes. I contacted customer support and they state they have no idea how this happened. They did verify I purchased from their website and confirmed it is their product I purchased. I now have two bikes, each costing over $1000 and have no serial numbers. Can’t register them and cannot insure them. The police station even asked if they had been purchased off Craigslist because there’s no numbers to verify I am th owner. It will be Bye Bike if they’re stolen.

    Debbie Gallardo

    Super smooth ride and very fun…

    September 18, 2022

    I’m only gonna give a 4 star review because the bike I received was overall a great bike! The front fender came in bent so it looks very weird and off centered with the wheel. The only issue I have with the delivery is that we ordered a front basket for the bike and never received it. Other than that the bike works amazing, super smooth ride and very fun to take out.



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    Heybike e-bikes are manufactured at the brand's factory in China.

    Depending on the model, Heybike electric bikes top out around 28 mph.

    Yes, Heybike's Mars and Ranger e-bikes can be quickly folded up in just a few steps.

    When using pedal assist, Heybike's batteries last anywhere from 40 to 70 miles, depending on the model.

    Heybike e-bikes take between 6 and 7 hours to fully charge.

    The Heybike brand was officially launched in 2021.

    Yes, Heybike's bikes can be ridden with pedal assistance or in throttle-only mode.

    If you're going to be exclusively riding on paved surfaces, the Heybike Cityscape is an excellent choice. An affordable, easy-to-ride model, the stylish Cityscape provides a comfortable riding experience and can even be used for daily commutes.

    Heybike offers several upgraded versions of its Mars model, including bikes with panniers, cargo baskets, and extra batteries.

    Heybike Bikes on Sale!

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