Ferla Electric Cargo Bikes Review (2023)
Known for its family and pet-friendly designs, Ferla's stunning lineup of premium electric cargo bikes is perfect for vehicle replacement...
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Ferla is a brand that’s well-known for its attention to detail and high-quality, premium-grade cargo e-bikes. Founded in 2016 by Feras Bashnak, the Azusa, CA-based company is on a mission to produce the world’s best electric cargo bikes and their eye-catching models are among the most beautiful in the industry. From the initial design stages to the final production process, Ferla is thoroughly committed to making sure that each bike is built to last.
Ferla has three models in their current lineup, and all of them are perfect for families, pet owners, and anyone who is looking for a vehicle replacement. All of their e-bikes are designed with safety as the top priority, and the Ferla backs all of their cargo bikes up with a 1-year warranty which provides rock-solid coverage in the event of a manufacturing defect.
In this review of Ferla’s product range, we’ll take a look at this unique electric cargo bike brand, compare all three of its 2023 models, rate the company’s customer service, and more.
A stylish electric cargo bike with three finish options (Wood, Black Matte, and Frozen White Matte), Ferla's top-of-the-line Royce Mid-Drive is a head-turning, high-performance ride that tackles hills with ease. The powerful 350W mid-drive motor is paired with a 19.2Ah Samsung battery to deliver 75 miles of range...
Ferla's popular Royce cargo e-bike is an award-winning ride that's ideal for families and pet owners. A great vehicle replacement, the eco-friendly Royce is powered by a 350W motor and 36V 16Ah lithium-ion battery that delivers 45 miles of range. A blast for the entire family, the Ferla Royce will instantly become a household favorite...
Ferla's entry-level electric cargo bike, the Inspire packs a 350W geared hub motor and a 48V 16Ah battery for a powerful ride that's great for hauling kids, pets, groceries, and more. Featuring Ferla's unmistakable styling and premium detailing, the affordable Inspire e-bike is a budget-friendly option that's loads of fun...
Ferla is a super friendly company to deal with and the brand stands behind their award-winning cargo e-bikes with a 1-year warranty. Ferla’s warranty is fairly typical of when it comes to today’s top e-bike brands, and it provides coverage in the event of a manufacturing defect.
Ferla is easy to get in touch with, and the company’s customer support department can be reached via telephone, live chat, email, and its website contact form.
Lastly, whenever we’re checking out new electric bikes, we always test the responsiveness of the brand’s customer service department. Iness over at Ferla sent us a very friendly, helpful reply to our email inquiry about a day and a half later…
Ferla also sells a wide range of accessories for its cargo e-bikes, including a full selection of batteries, chargers, toddler seats, bike locks, helmets, bells, bimini tops, and more. Ferla’s bikes are a lot of fun to customize, and you’ll find a wide range of compatible parts and accessories on the company’s online store.
Not high quality…
The bikes are white label bikes from jxcycle in China. Ferla just brands them and markets and creates a better customer experience. They are definitely not high quality and are overpriced for what you get. They are still decent bikes but I would recommend ordering them off Alibaba from the supplier. The whole line can be found for under 1000 dollars plus shipping.
So I actually purchased one of Ferla Bikes earlier models back in March of 2020. Knowing this was a huge purchase for us, I did a bunch of research. Feras, the owner, was super kind and helpful. I was impressed and ultimately made the decision to buy.
My experience with our Ferla bike has been amazing. Over the past 3 years, we have ridden it over 1,000 miles… and we’ve had ZERO issues. I haven’t had to spend any extra money on it since my original purchase. My kids LOVE the bike. We use it most every day. It has turned mundane errands into fun outdoor adventures. For my family… it’s been super fun!
I love that this bike gets us outside more. It sure is great to see everybody turning their heads to look at our bike. I get called the “Fun Dad” all the time! We bring a speaker along to listen to music and ride everywhere… the park, the library, grocery store, doctor, church, school, etc… Highly recommend Ferla Bikes.
By far the worst investment we have made – cannot reiterate often enough that one should stay away from Ferla products, and the company.
Their customer service is horrible. We ultimately ended up speaking to their CEO Feras, who pretended to want to help, but essentially offered no solution to a malfunctioning cargo bike. His best offer was to have a guy working for a phone company assess the bike.
Within 2 weeks of purchasing the bike, we realized major technical issues. The bike would take off without us pedaling, or initiating movement. My husband ultimately got into a major accident due to the bike malfunctioning. I notified the CEO Feras, and never heard back from him again.
Their reviews must be self-written. Whenever they get a negative review, their response is that it’s not a real customer, but it’s coming from a competitor.
We obtained a new cargo from baboa, and we are incredibly happy. The Ferla bike showed evidence of erosion within a few weeks, nice until you actually use it. It’s not high quality at all, and unsafe!!! You do not want your children to be sitting in a bike that dislodges like this. There are great cargo bikes out there, do not go for Ferla!
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Ferla's e-bikes are manufactured in China.
Yes, Ferla ships its cargo e-bikes worldwide.